88 fd's Privacy Policy

88 fd gives your privacy the highest priority. This Privacy Policy provides full details on how we manage the information we collect about you while you use our platform. By using our services, you agree to the terms described in this policy. You are encouraged to read this policy alongside our Terms and Conditions, as both together define the legal relationship between you and us.

We collect certain information at various stages — from opening an account on 88 fd through to each transaction. This information is needed to improve our service quality and keep your experience secure.

88 fd collects your information in several ways. Each method is transparent and carried out with your informed consent.

• Direct registration: Information you fill in on the form when opening an account is stored directly on our servers.
• Through transactions: Payment method details are automatically logged each time you make a deposit or withdrawal request.
• Cookies and tracking technology: Cookies are used to understand your browsing behaviour when you visit the website. This is discussed in detail below.
• Support communications: When you contact us via live chat or email, a record of that conversation is kept.
• Third-party sources: When identity verification is required, information may sometimes be obtained through financial institutions or identity verification services.

88 fd uses your information only for specific and legitimate purposes. Those purposes are described in detail below:

Several types of cookies are used on the 88 fd website. Cookies are small data files stored on your device that make your next visit easier.

88 fd does not sell or rent your information to third parties. However, limited information may be shared in certain circumstances:

• Payment processors: The necessary financial information is exchanged with bKash, Nagad, Rocket, Upay, or banks to complete transactions.
• Technology service providers: Partner organisations engaged in server hosting, data analysis, and security services have access to limited information under strict confidentiality agreements.
• Legal obligations: We are required to provide information in accordance with applicable law when ordered by a court or upon a legitimate request from a government authority.
• Fraud prevention: If suspicious financial activity is detected, information may be used to notify the relevant authorities.

88 fd uses industry-standard technology to protect your information. Our security infrastructure is monitored without interruption.

Every user registered on the 88 fd platform has the following rights over their personal information:

• Right to know: You may request to know what information we hold about you. We generally respond to such requests within a reasonable time.
• Right to correction: If any of your information is incorrect, you may request that it be corrected.
• Right to deletion: After closing your account, you may request that your information be deleted, subject to certain conditions. However, if there is a legal or financial obligation to retain records, it may not be possible to delete all information.
• Right to opt out of marketing communications: If you do not wish to receive our promotional emails or notifications, you may unsubscribe at any time.
• Right to object: If you have any objection to how your information is being used, you may let our support team know.

88 fd retains your information only for as long as necessary. The retention policy differs by type of information:

• Active account data: All account information is retained for as long as the account remains active.
• Financial transaction records: Financial information is retained for a set period in compliance with applicable legal obligations.
• After account closure: Even after an account is closed, some information may need to be retained for legal, security, or dispute resolution purposes.
• Communication logs: Records of support chats and emails are kept for a set period to help improve service quality.

All services on 88 fd are for persons aged 21 or above only. We do not collect or process information from minors.

88 fd reserves the right to change or update this Privacy Policy as needed. The following process is followed when changes are made:

• A notification will be sent to your registered email for any significant changes.
• Reasonable notice will be given before any updated policy takes effect.
• Continuing to use the service after changes are made will be considered acceptance of the updated policy.
• A saved copy of the previous policy will be provided upon request.

To learn more about how our services are provided and the terms under which we operate, visit our About Us page.

If you have any questions or concerns about this Privacy Policy, contact us directly. Our customer service team can assist in both Bengali and English.